Starbucks Malaysia Suffers Record Annual Losses as Boycotts Persist

Kuala Lumpur - 28 Ağustos 2025 (Qahwa World) - Starbucks'ın Malezya'daki operatörü Berjaya Food Berhad, İsrail-Gazze çatışmasıyla bağlantılı müşteri boykotlarının satışları ve tüketici duyarlılığını olumsuz etkilemeye devam etmesi nedeniyle tarihinin en ağır zararını açıkladı. Grup 30 Haziran 2025'te sona eren yıl için 292 milyon RM (69 milyon $) net zarar bildirerek bir önceki yılın üç katından fazla zarar etti. Dördüncü çeyrek sonuçları da gerilemeyi yansıtarak 185 milyon RM'yi (44 milyon $) aşan zararla, şirketin 2011'de Bursa Malezya'ya kote olmasından bu yana en kötü çeyrek dönem sonucuna ulaştı.

Revenues were similarly affected, dropping 36% year-on-year to RM 476.77 million ($113 million), while fourth-quarter sales fell 10% to RM 115.9 million ($27.5 million). Berjaya cited the prolonged boycotts as the main reason behind the decline, noting that the shift in consumer behavior has significantly impacted Starbucks and other US-based foodservice brands operating in Malaysia. The group was also compelled to scale back its Starbucks network, reducing its outlets from 408 to 320 stores over the past year, while making impairment provisions on assets due to the downsizing.

Mali zarar, Malezya'da Amerikan markalarına karşı daha geniş bir tepkiyi yansıtıyor; McDonald's, Burger King ve KFC gibi zincirler de boykotlarla karşı karşıya. Bu eğilim, ABD şirketlerine yönelik tüketici duyarlılığının ciddi şekilde zayıfladığı, çoğunluğu Müslüman olan ülkede harcama kalıplarını yeniden şekillendirdi.

Globally, Starbucks is grappling with similar pressures, recording weaker results in several key markets. The brand has faced revenue declines in Europe and the Middle East alongside falling like-for-like sales across its 17,200 US outlets. Franchise partners have also been hit, with Alsea in Europe reporting five consecutive quarters of falling sales, while Kuwait-based Alshaya Group abandoned plans to sell a minority stake in its Starbucks franchise business earlier this year.

Despite the downturn, Berjaya is moving to diversify and expand. Beyond Starbucks, the group operates Paris Baguette, Kenny Rogers Roasters, and Krispy Kreme in Malaysia, and has been widening its international footprint with new Starbucks licenses in Denmark, Finland, and Iceland, where it opened its first store in July 2025. Berjaya is also looking to grow its Paris Baguette operations, with franchise agreements in place to bring the bakery-café chain to Thailand, Brunei, and the UAE.

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